Our Quality Policy is to provide products that meet or exceed the needs of our customers. To achieve this we are developing our quality management system to continually improve our ability to understand and meet customer needs.
Audinate believes that all of our employees have the ability to impact and improve quality for our customers, from product development to manufacturing to technical support. They are empowered to take action to improve quality and respond quickly to customer problems.
When a customer problem surfaces, we strive to first listen and understand the problem in detail, then to respond quickly and solve the problem to our customer’s satisfaction.